Comprehensive Technology Support for your Business

Problems Solved with All-Inclusive IT

  • Employees spending too much time on IT
  • It takes too long to resolve IT issues
  • Things seem like they never get fixed
  • Company does not have in-house IT or in-house IT is too busy with other tasks
  • No Technology plan or need help with budgeting for IT related items
  • Company does not know if they are secure or if their backup is current
  • Responsive support engagement
Schedule a Consultation

Rest assured knowing that your IT is being monitored at all times to keep peak performance and reducing downtime.

Included Services

Support

Unlimited on-site, phone or remote support.

Recovery & Prevention

Stop problems, and prevent reoccurring issues.

Protection

Critical data is always protected.

Reactive IT Management

  1. An IT issue is detected.
  2. You contact your IT "break-fix" solution provider.
  3. Once you reach your IT provider, you describe the issue as you understand it.
  4. If the issue cannot be resolved via email or phone, your IT provider will need to travel to your location.
  5. Once at your location, the issue is properly diagnosed.
  6. The issue is resolved.

Proactive IT Management

  1. Your network and IT assets are monitored remotely 24/7 by your managed services provider.
  2. Remote monitoring and management tools alerts to a potential issue or an issue about to occur.
  3. A centralized dashboard allows for remote diagnosis and remediation of the issue by a qualified technician-without travel time or disruption to your business flow!

Hamilton Managed Services gives your business the benefits of a full IT department without worrying building and managing your own.

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